Case Study: Scale-Up and Smooth Operations in a Highly Volatile Environment
Situation:
A financial services firm in the midst of high-growth in a volatile industry needed stability, security and redundancy from its voice and data networks, and wasn’t interested in selecting, grooming and financing an IT department to support its growth.
Haymaker solution:
Haymaker began with a full information technology assessment that diagnosed key deficiencies and provided near-term and long-term corrective goals.
Haymaker engineers then helped solidify key premise-based IT components while transitioning messaging, security, storage, and VoIP services to the cloud.
Operationally, Haymaker streamlined all ticketing, 24x7 monitoring, proactive maintenance, asset and patch management, and mobile device management into Haymaker’s HTI360° Managed Services platform, for all premise-based and cloud-based-infrastructure. The HTI360° support package allowed the firm access to reduced Haymaker engineering rates and provided cloud-based executive reporting and quarterly, on-site team planning and review meetings between Haymaker and the customer.